At Kidndad, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a hassle-free return and refund policy. You may request a return within 14 days of receiving your order, as long as the item is unused, in its original packaging, and in resellable condition. To initiate a return, simply contact our support team with your order number and reason for return, and we’ll guide you through the process.

Once we receive and inspect the returned item, we’ll process your refund to your original payment method within 5–7 business days. Please note that original shipping costs are non-refundable, and return shipping costs are the responsibility of the customer unless the item was damaged or incorrect. For hygiene reasons, certain products such as baby undergarments or pacifiers may not be eligible for return. If you have any questions, we’re always here to help and ensure your experience with Kidndad is a positive one.